Privacy Policy

Introduction

This Privacy Policy describes how Memento collects, uses, and protects your personal information when you use our mobile application "Memento". By using the App, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring transparency about the data we collect and how it is used.

Information We Collect

1. Account Information

When you create an account, we collect:

• Full name
• Email address
• Password credentials handled by Firebase Authentication
• Date of birth
• Gender
• Profile picture (preset or custom uploaded)
• Bio (optional)

2. User-Generated Content

The App collects content you create and share, including:

• Text messages sent in conversations
• Image messages sent in conversations
• Status updates, including images and captions
• Timeline events and memories
• Watch2gether room content, including messages, images, and video queue information
• Message reactions and replies

3. Usage and Device Information

• Online status and last-seen timestamps
• Typing indicators and in-chat presence
• Device/platform information
• Push notification tokens used to deliver notifications

4. Locally Stored Data

The App may store cached messages, conversation history, cached images, session data, preferences, and message drafts locally for performance and offline access.

How We Use Your Information

1. To provide and maintain core functionality including messaging, friend connections, status updates, and Watch2gether features.
2. To authenticate your account and verify your identity.
3. To deliver push notifications for messages, friend requests, and other App activities.
4. To enable real-time features such as typing indicators and online presence.
5. To process and deliver scheduled messages through the Time Capsule feature.
6. To store and serve media content you upload.
7. To analyze App usage and improve our services through Firebase Analytics.
8. To maintain platform security and integrity.

Data Storage and Security

Cloud Storage

Your data is stored on cloud infrastructure provided by Google Firebase (Authentication, Firestore, Realtime Database, Cloud Functions, and Cloud Messaging) and Supabase (PostgreSQL database and object storage for selected app data and media).

Local Storage

Some information may be cached on your device using local storage such as SQLite/Drift and SharedPreferences.

Security Measures

• Authentication credentials are handled by Firebase Authentication.
• Data transmitted between the App and supported services uses encrypted connections such as HTTPS/TLS.
• Firebase and Supabase provide security controls and encryption for their respective services.
• Access to stored data is restricted through configured backend security controls.

Data Retention

• Account data is retained while your account remains active.
• Messages and user-generated content are retained according to App functionality until you delete them or request account deletion, subject to legitimate retention requirements.
• Locally cached data remains until cleared, app data is cleared, or the App is uninstalled.

If information must be retained for legitimate legal, security, fraud-prevention, or regulatory reasons, only information necessary for that purpose may be retained for the required period.

Data Sharing

With Other Users

Depending on your actions and privacy settings, other Memento users may see your name, profile picture, online/last-seen information, messages you send, status updates visible to friends, and Watch2gether participation/shared content.

With Service Providers

We use Google Firebase for authentication, databases, cloud functions, push notifications and analytics, and Supabase for database hosting and media storage. These providers process data to provide services to Memento.

No Sale of Personal Information

We do not sell, trade, or rent your personal information to advertisers or data brokers.

Legal Requirements

We may disclose information when required by applicable law or valid legal requests from public authorities.

Your Rights and Choices

• Access: View supported personal information within the App.
• Correction: Update supported profile information through the App.
• Deletion: Request deletion through the App where the account-deletion option is provided, or through our external Account Deletion page.
• Data portability: Where supported, request a copy of your data by contacting us.
• Notifications: Disable push notifications through device settings.
• Local data: Clear locally cached data through device settings or by uninstalling the App.

Permissions

Memento may request permissions when needed for specific features:

• Camera: Take photos for chat messages, profile pictures, and status updates.
• Photos/Media: Select images from your device for conversations, profile pictures, status updates, and timeline content.
• Notifications: Send push notifications for messages, friend requests, and other App activities.
• Battery optimization: Support reliable notification delivery when applicable to device settings.

Children's Privacy

Memento is not intended for use by children under 13, or the applicable age of digital consent in your jurisdiction. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Services

• Google Firebase — Privacy Policy — authentication, databases, cloud functions, push notifications, and analytics.
• Supabase — Privacy Policy — database hosting and media file storage.

International Data Transfers

Your data may be processed in countries other than your own. Firebase and Supabase operate data centers in multiple regions. By using the App, you consent to transfer and processing in accordance with applicable law and the providers' privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated within the App and the "Last updated" date will be changed.

Contact Us

Developer: Axis Studio

Email: axisstudiodevelopers@gmail.com

Your Consent

By using Memento, you consent to the collection, use, storage, and disclosure of information as described in this Privacy Policy, subject to your rights under applicable law.